Welcome to Krisa Silks. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you shop on our website www.krisaheritage.com (the "Site"). Please read this privacy policy carefully.
By using our Site, you consent to our Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Create an account on our Site
- Purchase sarees or other products
- Subscribe to our newsletter
- Contact us through customer service
- Participate in offers, sales, or promotions
The types of personal information may include:
- Name, email, phone number, billing and shipping address
- Payment details (processed securely through our payment gateway)
- Purchase history and preferences
- Demographic information
2. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance your shopping experience
- Remember your cart and wishlist items
- Analyze traffic and browsing behavior
- Personalize recommendations and offers
You can control cookies through your browser settings, but disabling them may affect Site functionality.
3. How We Use Your Information
We may use the information we collect to:
- Process and deliver your saree orders
- Provide order updates and customer support
- Improve our product selection and services
- Send promotional emails and offers (you can opt-out anytime)
- Prevent fraudulent transactions
- Comply with legal obligations
4. Data Security
We implement appropriate measures to safeguard your information, including:
- SSL encryption for online transactions
- Secure servers and restricted access
- Regular monitoring of security practices
However, no method of transmission is 100% secure. We cannot guarantee absolute protection.
5. Information Sharing
We do not sell your personal data. We may share information with:
- Trusted service providers (payment gateways, courier services)
- Legal authorities when required
- Business partners in case of mergers or acquisitions
6. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal data
- Request a copy of your purchase history
- Withdraw consent for marketing communications
- Request data portability
To exercise these rights, please contact us.
7. International Data Transfers
Your information may be stored and processed outside your region. By using our Site, you agree to such transfers.
8. Children's Privacy
Krisa Silks does not knowingly collect personal data from children under 13. If such data is found, we will delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at: